Transcript Available from LTV Dream Team Meetup
STEPHANIE FOX | Feb 13, 2018Panelists Bryan House, Emmanuelle Skala and Matt McGinty discuss customer success vs. account management, customer value realization, and yes, deer hunting.
BizOps Blog
The Sales Management Blog With A BizOps Spin
Is More than Half Your Revenue at Stake? Get the Expansion Revenue Worksheet
STEPHANIE FOX | Jan 31, 201852% of B2B revenue comes from Expansion revenue. Is your team on the same page? Download this worksheet to identify growth opportunities.
Building a Culture of Trust: Why This Early Stage Startup Puts Data Security First
STEPHANIE FOX | Jan 23, 2018Why would Rekener, an early stage startup, make such a big investment in security and compliance? Because trust is at the core of every client relationship.
8 Myths & Realities about Account Management: Takeaways from the LTV Dream Team Meetup
STEPHANIE FOX | Jan 17, 2018BizOps and Account Management experts Bryan House, Matt McGinty and Emmanuelle Skala separated fact from fiction at our recent meetup.
Hacking Through the Multi-Product Jungle: How "Bamboo Software" Mastered its Cross-sell Strategy
STEPHANIE FOX | Jan 13, 2018In this Rekener case study, a B2B software company overcomes the limitations of their Salesforce CRM to boost cross-sell revenue and drive marketing and sales efficiency.
Engineering Great Marketing Outcomes: Insights from Ilya Mirman
STEPHANIE FOX | Jan 12, 2018BizOps and Marketing expert Ilya Mirman shares recommendations for engineering effective marketing ops
2018 B2B Land & Expand Survey Part 1: Expansion Matters
ALEX LAATS | Jan 08, 2018Based on findings from a survey of more than 300 senior B2B Finance and Operations professionals, as well as our expertise in sales and BizOps, we explore the importance of defining expansion not as a monolithic category of revenue, but as 4 distinct types: upsell, cross-sell, price and users, and measure expansion's massive impact on B2B revenue.
Erin Conrad is Elevating Customer Success at ZeroTurnaround
STEPHANIE FOX | Dec 21, 2017In this Strategic BizOps Profile, Erin Conrad shares how her team ensures customers have a great experience with ZT's developer tools.
The LTV Dream Team: Account Management & BizOps
STEPHANIE FOX | Dec 20, 2017The next Boston-area Strategic BizOps Community meetup features a panel discussion with experts in account management and BizOps: Bryan House (Underscore VC, Acquia), Emmanuelle Skala (Toast, DigitalOcean) and Matt McGinty (SHYFT Analytics, Fiksu DSP).
Segmentation Keeps Black Duck Software's Jing Jiang Swimming in Success
STEPHANIE FOX | Dec 08, 2017Black Duck's Jing Jiang talks about the power of segmentation to drive revenue.
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